Refund policy

Return & Refund Policy

At GlowHubStore, we offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return:

  • The item must be unused, unworn, and in the same condition as received

  • It must include original tags and packaging

  • Proof of purchase (receipt or order confirmation) is required

How to Start a Return

To initiate a return, please contact us at:
📧 adeelbabar832@gmail.com

Once your request is approved, we will provide:

  • Return instructions

  • Return shipping details

⚠️ Note: Items sent back without prior approval will not be accepted.

Return Address:
[INSERT YOUR RETURN ADDRESS HERE]

Damaged or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us immediately so we can resolve the issue as quickly as possible.

Non-Returnable Items

The following items cannot be returned:

  • Perishable goods (food, flowers, plants)

  • Custom or personalized products

  • Personal care items (such as beauty and skincare products)

  • Hazardous materials, flammable liquids, or gases

  • Sale items and gift cards

If you have any concerns about your item, feel free to contact us.

Exchanges

We do not offer direct exchanges.
The fastest way to get a replacement is to:

  1. Return the original item

  2. Place a new order once your return is approved

European Union Customers

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days without providing a reason.

Items must still meet return conditions:

  • Unused and in original packaging

  • With proof of purchase

Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved:

  • Refunds will be issued to your original payment method

  • Processing time: 7–10 business days

Please note: Your bank or payment provider may take additional time to process the refund.

If more than 15 business days have passed after approval, please contact us at:
📧 adeelbabar832@gmail.com

Thank you for shopping with GlowHubStore 💖